We’re pleased to inform you that our system is now back up and running after the recent service interruption. We appreciate your patience and understanding during this time.

What Happened?

Our recent system outage was caused by an unexpected power issue during a routine upgrade aimed at enhancing our infrastructure to accommodate our growing membership and increased transaction volume. Despite meticulous planning, unforeseen challenges arose, resulting in temporary disruptions to our core system.

Is My Money Secure?

Throughout this period, your funds remained safe and secure. We have diligently restored all systems and verified all member accounts. Transactions that occurred when the Credit Union was in standby mode will be posted to your account by the end of the day.

Continued Phone Concerns

While our system is back online, we acknowledge that our phone system remains a concern. The recent surge in calls has highlighted the limitations of our current phone system. We are actively working to address this issue and will roll out a new phone system shortly.

We sincerely apologize for any inconvenience this may have caused and thank you for your continued support and understanding.

Should you have any further questions or concerns, please don’t hesitate to contact us via the contact form on our website.